Coverage matched to the assignment.
Prepare the approved security hours and post positions. Review open shifts and communicate the assigned work through the connected officer experience.
Security software for retail properties
KEEP THE SECURITY OPERATION IN STEP WITH THE PROPERTY.
Keep property security aligned with the retail day, the closing shift, and the work after hours. Guardix connects assigned officers, patrol checks, incidents, tasks, and management reporting. Give supervisors context for the next property issue and give authorized clients a clear record of the service being delivered.
By industry
Different operating hours need a connected plan.
Opening duties, trading-hour coverage, closing checks, and overnight patrols bring different instructions. Guardix helps you organize those responsibilities around the site and shift. Keep officers informed when the assignment changes and keep the resulting observations available for property review.
Patrol checks with relevant evidence.
Set checkpoints for the areas included in the service, with the required photos and questions. Review completed work and follow up on outstanding duties.
Property incidents with a usable account.
Capture the officer's observations and supporting evidence. Coordinate the responsible supervisor or property contact through the approved procedure.
Reporting for the account conversation.
Share approved activity and incident information with the client. Keep a clear record of the follow-up behind the property issue.
6:00 PM · Open9:00 PM · Closing11:40 PM · PatrolShutter damage · Electronics · photo added
Client reportREADY BY 7:00 AM
4 of 4 checkpoints
1 incident · photo attached
ApprovedGuardix AI
Help the team prepare coverage and clearer reports.
Use Nova assistance to support schedule preparation and AI report refinement to improve the wording of recorded observations. Company reporting prompts can guide the site account's style and requirements. The scheduler reviews assignments, and the reporting team checks the facts before sharing the information with property management.
NovaScheduling agent
Your teamReviews and approves
Example · A closing check stays connected to its outcome.
An officer records an issue during a closing-area patrol. The supervisor reviews the photos and account, assigns the approved follow-up, and shares the relevant update with the retail property contact.
How it connects
How the workflow connects
- 1
Set the operating plan.
Define hours, post instructions, and patrol requirements.
- 2
Record the delivery.
Connect attendance, checks, incidents, and tasks with the shift.
- 3
Keep the client informed.
Review the account and share the approved property update.
FAQ
Frequently asked questions
Can one retail account include several properties?
Yes. Organize the sites under the client and assign the relevant access. Managers can review their permitted scope while retaining each property's requirements.
Can we adjust coverage for an event or changed hours?
Use the scheduling workflow to prepare the approved changes, review the assignments, and communicate the updated shift information to the affected officers.
Next step
Keep the property, the team, and the client connected.
Bring retail security duties into a service record your supervisors and clients can use.
Platform
Explore the relevant Guardix modules
Scheduling & Open ShiftsBuild site schedules, manage open posts, and use Nova assistance to prepare coverage for review.Open page NFC & QR Tours and PatrolsDocument NFC or QR checkpoints with the photos and answers required for each patrol.Open page Incident ReportingCapture the event and evidence, refine wording with AI, and coordinate the next authorized action.Open page Tasks & RemindersGive every responsibility an owner, supporting details, a due date, and a visible next step.Open page Client Portal & AccessShare the reports, incidents, and site information each client is authorized to see.Open page
Solutions
Related solutions
Commercial Real Estate & Property ManagementGive property teams a reviewed record of coverage, patrol checks, incidents, and the service at each building.Open page Events & VenuesPrepare the roster, brief assigned posts, target team updates, and coordinate the venue's next action.Open page Multi-Site Security OperationsCoordinate distributed locations while keeping each site's instructions and access specific to its work.Open page