Access for assigned properties
Give each client account the sites it is authorized to review. Keep the view focused on the service information relevant to those properties.
Security guard client portal software
LET CLIENTS SEE THE SERVICE BEHIND THE PROMISE.
Give clients a practical way to see the security service being delivered. Guardix's client experience connects approved reports, incidents, photos, and available site or patrol updates with the properties your company authorizes. Clients use their own account, and your permissions determine the information available to them.
Client Portal & Access
Make visibility part of the relationship.
Clients often ask the same useful questions: what happened, was the patrol completed, and which issue needs attention? Guardix brings the information your company shares into an accessible client view, helping account managers keep communication connected to the documented work.
Approved reports and evidence
Share the reports, attachments, and incident details your company makes available. Help clients understand the observations behind the service update.
Available site and patrol activity
Bring permitted activity information into the client view. Use the configured workflow to show the details approved for that account.
The same Guardix mobile app
Clients can use their own login in the app used by officers, managers, and admins. Role and site access shape the client experience.
01 / 04
Access for assigned properties
Give each client account the sites it is authorized to review. Keep the view focused on the service information relevant to those properties.
02 / 04
Approved reports and evidence
Share the reports, attachments, and incident details your company makes available. Help clients understand the observations behind the service update.
03 / 04
Available site and patrol activity
Bring permitted activity information into the client view. Use the configured workflow to show the details approved for that account.
04 / 04
The same Guardix mobile app
Clients can use their own login in the app used by officers, managers, and admins. Role and site access shape the client experience.
Client portalHarbor Point Group
SitesReportsActivityApp
Harbor PointPier 9North GateSouth YardLakeview Clinic
Daily activity reportApproved
Incident report · Lot BApproved
Internal noteNot shared
Incident report · Lot B
Approved
9:02 PMGate check
9:20 PMLot B patrol
9:31 PMPhoto added
9:40 PMPatrol completed
Harbor Point
Patrol completed 9:40 PM
Daily report approved
3 new photos
ClientOwn login
ManagerOwn login
OfficerOwn login
Guardix AI
Clearer reports make client review easier.
AI-assisted reporting helps officers and managers refine the wording before approved information reaches the client. Share a readable account of the recorded work, supported by the relevant observations and evidence. Your review and permissions determine which reports and site information are available to each client account.
Example · a practical example
A client opens a shared report for an assigned property, reviews the officer's approved account and photos, and follows up with the security provider using the agreed communication process.
How it works
How it works
- 1
Define the client scope.
Assign the authorized sites and information.
- 2
Review the service record.
Approve the report or activity details for the client's view.
- 3
Keep communication connected.
Give the client an accessible way to review approved updates.
FAQ
Frequently asked questions
Do clients use a separate mobile application?
Clients use the same Guardix app with their own login and a role-specific experience. Company permissions control what they can access.
Can clients see our entire company operation?
Each client account follows the scope and sharing permissions your company defines. Configure its view around the authorized properties and service information.
Next step
Let the service speak through its records.
Give clients clearer visibility while keeping your company in control of what is shared through Guardix.
Related
Works well with
Guardix Mobile AppOne app for officers, managers, admins, and clients. Each account receives the access its role allows.Open page Hourly & Daily Activity ReportsTurn shift observations into site-specific hourly and daily reports, with AI assistance for clearer writing.Open page Automated Client ReportingGive clients approved daily, weekly, or monthly updates through a reporting schedule you control.Open page