Is Guardix one app for officers, managers, admins, and clients?
Yes. These users access the same Guardix mobile app. Their own account, role, assignments, and permissions determine the experience available after login.
Will everyone see the same dashboard and information?
Each user sees the tools, records, and actions enabled for their account. The company's role and access settings tailor the experience to the user's responsibilities.
Can I use Guardix away from the office?
Yes. Authorized users can access the enabled mobile functions from a compatible device with connectivity, whether they are at a post, visiting sites, working remotely, or attending a client meeting.
Is Guardix available for iPhone and Android?
Guardix has listings on the Apple App Store and Google Play. Use the official download buttons and check the current listing for device and operating-system requirements.
Can clients use the same app as officers?
Yes. Clients sign in to their own accounts in the same app and access the properties and service information the company authorizes.
Who controls what a client can see?
The company's authorized administrators configure client access. Assigned sites, permissions, and the report-sharing workflow determine which information is available to each client account.
Can managers oversee several sites from their phone?
Managers can review the sites and teams assigned to them, subject to their permissions and enabled mobile workflows.
Can officers clock in from anywhere?
Clock-in follows the company's assignment, site, and geofence rules. Mobile access lets users stay connected wherever they work, while attendance controls apply to the permitted post.
Does the app include patrols and incident reporting?
The enabled patrol and reporting workflows support checkpoint records, field reports, photos, and incident details. What each user can submit or review depends on their role and permissions.
How do I add people to the mobile experience?
Configure the user's account, role, and assignments in Guardix, then have the person install the app and sign in with their own credentials.
Will every web-platform feature be available in the mobile app?
The mobile experience includes the tools enabled for the user's account and the supported mobile workflow. Your plan, company setup, and device capability determine feature availability.