Guardix dispatchers watch your tours, check-ins and alarms through the night, call the right person and write everything down. Your supervisors sleep; your clients get an answer.
Night desk
Example dataMissed tour
Riverside Mall, Post 2
Door alarm
Harbor Logistics, Dock 4
Late check-in
Oakline Tower, Lobby
Names and places are made up.
Move the slider to the number of officers you run. The plan that fits lights up.
60 officers fit the Starter plan: $4,000 a month.
1 to 99 officers
$4,000
per month, billed monthly or annually
100 to 200 officers
$5,000
per month
201+ officers
Custom quote
tailored to your shift volume and regions
The same order for every alert, so nothing depends on who is on shift.
An alarm, a missed tour, a panic press or a late check-in reaches the desk the moment it happens.
A dispatcher checks it against the post orders, the tour log and the officer's last known position.
The nearest officer or on-call supervisor is contacted by app, SMS and voice call until someone confirms.
If nobody confirms, or the situation is serious, the desk follows your call tree up to emergency services.
The whole timeline lands in your incident log with who was called, when, and what they said.
A made-up night, to show what the log looks like. Names, places and times are examples.
Door alarm, Dock 4
Harbor Logistics (example site)
One is software your own team uses. The other is a team that uses it for you.
| Dispatch Center | Managed Dispatch | |
|---|---|---|
| What it is | Software for your own dispatchers | A staffed desk run for you |
| Who answers an alert | Your team | Guardix dispatchers |
| Hours covered | The hours you staff | Around the clock |
| Where you find it | The Guardix platform | A separate monthly service |
| A good fit when | You already run a desk | Nobody watches overnight |
Common questions
Common questions
Starter covers 1 to 99 officers, Scale covers 100 to 200 officers, and Enterprise covers 201+ officers. Use the slider above to see which one fits your roster.
No. The desk handles the first response and the paperwork. Your supervisors stay the people who decide, and the desk calls them by your own call tree.
The same Guardix platform you use: tour scans, check-ins, geofences and the officer app. There is no second system to learn or sync.
Yes. You give us your call tree and post orders at setup, and the desk follows them. Larger plans write response times into the agreement.
Request a demo. We review your sites and post orders with you, then agree a start date and which plan fits.
No. Dispatch Center is software for your own people. Managed Dispatch is the staffed desk. You can use either one, or both together.
Tell us how many officers and sites you run. We will show you what the desk would handle and what it costs.