Structured incident capture
Use the configured incident fields and categories to collect the information your team needs. Guide officers toward a useful account of the observed event.
AI security incident reporting software
CAPTURE THE INCIDENT. CLARIFY THE FACTS. COORDINATE THE NEXT STEP.
Give incidents a clear record and a coordinated next step. Guardix helps officers capture the event details, supporting photos, and available site context. Enabled AI reporting tools help refine the wording, while authorized managers review the facts, direct follow-up, and share the information appropriate to the client.
Incident Reporting
A clearer incident record helps the whole team.
An incident report needs to help the next person understand what happened. Guardix connects the officer's observations with the site, shift, evidence, and follow-up so dispatch, management, and approved client recipients can work from a more complete account of the event.
Photos and supporting details
Keep attachments and written observations associated with the incident. Help managers review the available evidence rather than relying on an isolated message.
Authorized updates and escalation
Use your configured notifications and communication process to reach the responsible people. Company procedures determine urgency, recipients, and operational response.
Connected management follow-up
Review the incident with the relevant shift and site context. Assign tasks, coordinate dispatch, and document the follow-up your team authorizes.
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Structured incident capture
Use the configured incident fields and categories to collect the information your team needs. Guide officers toward a useful account of the observed event.
02 / 04
Photos and supporting details
Keep attachments and written observations associated with the incident. Help managers review the available evidence rather than relying on an isolated message.
03 / 04
Authorized updates and escalation
Use your configured notifications and communication process to reach the responsible people. Company procedures determine urgency, recipients, and operational response.
04 / 04
Connected management follow-up
Review the incident with the relevant shift and site context. Assign tasks, coordinate dispatch, and document the follow-up your team authorizes.
Incident reportHigh
TypeUnauthorized entry
SiteSouth Yard
Time11:12 PM
OfficerK. Brooks
SummarySide door open; person left when asked
Supporting details
Escalation
KBK. BrooksOfficer
GAGrace AdeyemiSupervisor
MRMarcus ReedOperations manager
SYSouth Yard contactClient
Follow-upUnauthorized entry
MRRepair side door lockMarcus Reed · due Oct 17
OpenDone
Linked to incident report · shared with client
Guardix AI
Refine the report while preserving the observed facts.
Use enabled AI prompts to improve grammar, structure, and clarity. Site and report requirements help your company set the preferred reporting style. The officer and reviewer remain responsible for the facts: verify the wording, retain the relevant evidence, and approve the information before it is shared.
Example · a practical example
An officer documents an access concern with a photo and factual notes. AI helps clarify the wording; the supervisor checks the account and coordinates the response under the site's instructions.
How it works
How it works
- 1
Capture the event.
Record the incident fields, observations, and available evidence.
- 2
Review the report.
Use enabled AI refinement and check the factual account.
- 3
Coordinate follow-up.
Notify authorized people and document the approved next action.
FAQ
Frequently asked questions
Can our company control the AI reporting style?
Use the supported report prompts and settings to define how wording is refined. Review the result against your company's reporting requirements before submission or sharing.
Will an incident automatically be visible to clients?
Client visibility follows your permissions and report-sharing workflow. Your company decides which information is made available to each authorized client account.
Next step
Turn a field incident into a clearer working record.
See how Guardix connects incident capture, AI-assisted wording, management review, and authorized communication.
Related
Works well with
Hourly & Daily Activity ReportsTurn shift observations into site-specific hourly and daily reports, with AI assistance for clearer writing.Open page Dispatch CoordinationConnect incoming issues, officer context, location, and response updates with available Atlas assistance.Open page SOS & EscalationGive officers a mobile route to request urgent assistance under your company's response procedure.Open page