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Knowledge Base
Step-by-step articles covering every corner of the platform.
120+ articlesOnboarding
Get your team, post sites, and schedules live in under a week.
Setup guideVideo Tutorials
Watch short, focused walkthroughs of common workflows.
40+ videosBest Practices
Field-tested playbooks from high-performing operators.
Operator guidesWebinars
Live sessions and on-demand recordings with the product team.
MonthlyHow-to Guides
Quick answers for everyday tasks across all three portals.
Browse allGetting Started
Up and running in minutes
- 01
Create your workspace
Add your company, branding, and the first admin in under five minutes.
- 02
Import guards & post sites
Bring your roster and locations across from CSV or your old tool.
- 03
Build your first schedule
Drag shifts onto the calendar or let AI scheduling draft it for you.
Talk to us
Three ways to reach a human
Live Chat
Average reply under 2 minutes
Phone Support
+1 (888) 555-0142
support@guardix.com
Common questions
You asked
Common questions
We answered
Live chat is the fastest path — most conversations get a real operator within two minutes, 24/7. Phone and email are always open too.
Yes. Chat, email, and the full knowledge base are included on every plan. Professional and Enterprise add priority phone support and a named contact.
Our onboarding team imports your post sites, guards, and shift templates from CSV, Trackforce, or TrackTik. Most teams are fully migrated in under a week.
We run live onboarding sessions and keep a library of short video tutorials. New dispatchers and guards can be productive on day one.
Chat and phone are staffed around the clock, every day of the year. The knowledge base and video library never sleep.
Use live chat or email and we'll log it directly with the product team. Customers can also vote on the public roadmap.